DISCLAIMER POLICY
Effective Date: 01-JAN-2025
CRYSCOL SOLUTIONS, OPERATING UNDER THE BRAND NAME GONNA DRIVE ("WE," "US," OR "OUR"), PROVIDES VEHICLE RENTAL SERVICES, INCLUDING CARS AND BIKES, THROUGH OUR WEBSITE AND MOBILE APPLICATION (THE "PLATFORM"). BY ACCESSING OR USING OUR SERVICES, YOU ACKNOWLEDGE AND AGREE TO THE TERMS OUTLINED IN THIS DISCLAIMER POLICY. THIS POLICY IS INTENDED TO CLARIFY THE SCOPE OF OUR SERVICES, YOUR RESPONSIBILITIES AS A USER, AND THE LIMITATIONS OF LIABILITY ASSOCIATED WITH THE USE OF OUR PLATFORM AND RENTED VEHICLES.
GONNA DRIVE SERVES AS A PLATFORM TO FACILITATE THE RENTAL OF VEHICLES TO CUSTOMERS. WHILE WE STRIVE TO ENSURE THE AVAILABILITY AND QUALITY OF THE VEHICLES OFFERED, WE DO NOT GUARANTEE OR WARRANT THEIR CONDITION, SUITABILITY, OR AVAILABILITY BEYOND WHAT IS EXPLICITLY STATED AT THE TIME OF RENTAL. ALL VEHICLES ARE RENTED ON AN "AS-IS" BASIS, AND IT IS THE USER'S RESPONSIBILITY TO INSPECT THE VEHICLE BEFORE USE TO ENSURE IT MEETS THEIR EXPECTATIONS.
OUR PLATFORM AND SERVICES ARE PROVIDED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS WITHOUT ANY WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT THE PLATFORM OR ITS SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR THAT ANY ISSUES WILL BE RESOLVED PROMPTLY.
USERS BEAR FULL RESPONSIBILITY FOR THE PROPER USE OF RENTED VEHICLES IN COMPLIANCE WITH ALL APPLICABLE LAWS, REGULATIONS, AND TRAFFIC RULES. IT IS THE USER'S OBLIGATION TO ENSURE THEY POSSESS A VALID DRIVER’S LICENSE, ARE OF LEGAL DRIVING AGE, AND MEET ALL REQUIREMENTS SPECIFIED BY GONNA DRIVE OR LOCAL AUTHORITIES. USERS MUST ALSO INSPECT THE VEHICLE FOR ANY PRE-EXISTING DAMAGES BEFORE USE AND IMMEDIATELY REPORT ANY CONCERNS TO GONNA DRIVE. DURING THE RENTAL PERIOD, USERS ARE SOLELY LIABLE FOR ANY DAMAGES, TRAFFIC VIOLATIONS, OR MISUSE OF THE VEHICLE.
ANY MISUSE, ILLEGAL ACTIVITY, OR VIOLATION OF APPLICABLE LAWS COMMITTED BY THE CUSTOMER DURING THE RENTAL PERIOD WILL MAKE THE CUSTOMER SOLELY AND FULLY LIABLE FOR THE CONSEQUENCES. GONNA DRIVE WILL NOT BE HELD RESPONSIBLE FOR ANY ILLEGAL ACTS OR MISUSE OF THE RENTED VEHICLE BY THE CUSTOMER.
IN ADDITION, THE CUSTOMER IS ENTIRELY RESPONSIBLE FOR ANY DAMAGE CAUSED TO THE RENTED VEHICLE DURING THE RENTAL PERIOD. CUSTOMERS ARE REQUIRED TO PAY FOR ALL REPAIRS OR REPLACEMENTS NECESSARY TO RESTORE THE VEHICLE TO ITS ORIGINAL CONDITION. GONNA DRIVE RESERVES THE RIGHT TO ASSESS THE DAMAGES AND INVOICE THE CUSTOMER ACCORDINGLY. NON-PAYMENT FOR DAMAGES MAY RESULT IN LEGAL ACTION OR THE FORFEITURE OF ANY SECURITY DEPOSIT PROVIDED AT THE TIME OF RENTAL.
TO THE FULLEST EXTENT PERMITTED BY LAW, GONNA DRIVE DISCLAIMS ALL LIABILITY FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, PERSONAL INJURY, OR PROPERTY DAMAGE ARISING FROM THE USE OR INABILITY TO USE THE PLATFORM OR SERVICES. THIS INCLUDES BUT IS NOT LIMITED TO DELAYS, CANCELLATIONS, OR UNAVAILABILITY OF VEHICLES, AS WELL AS ANY ACTIONS OR OMISSIONS BY THIRD-PARTY SERVICE PROVIDERS SUCH AS VEHICLE OWNERS OR MAINTENANCE TEAMS. OUR TOTAL LIABILITY FOR ANY CLAIMS RELATED TO OUR SERVICES SHALL NOT EXCEED THE AMOUNT PAID BY THE USER FOR THE SPECIFIC RENTAL PERIOD IN QUESTION.
IN PROVIDING OUR SERVICES, GONNA DRIVE MAY PARTNER WITH THIRD-PARTY PROVIDERS FOR MAINTENANCE, INSURANCE, OR PAYMENT PROCESSING. WHILE WE CAREFULLY SELECT OUR PARTNERS, WE ARE NOT RESPONSIBLE FOR THEIR ACTIONS, SERVICES, OR POLICIES. USERS ARE ENCOURAGED TO REVIEW THE TERMS AND CONDITIONS OF THESE THIRD-PARTY PROVIDERS INDEPENDENTLY.
GONNA DRIVE DOES NOT PROVIDE LEGAL, FINANCIAL, OR PROFESSIONAL ADVICE THROUGH ITS PLATFORM. USERS SEEKING SUCH ADVICE SHOULD CONSULT WITH QUALIFIED PROFESSIONALS. ADDITIONALLY, USERS AGREE TO INDEMNIFY AND HOLD GONNA DRIVE, ITS AFFILIATES, EMPLOYEES, AND PARTNERS HARMLESS FROM ANY CLAIMS, DAMAGES, LIABILITIES, COSTS, OR EXPENSES, INCLUDING ATTORNEY’S FEES, ARISING FROM THEIR USE OF RENTED VEHICLES OR THE PLATFORM, BREACH OF OUR POLICIES, OR VIOLATION OF APPLICABLE LAWS OR THIRD-PARTY RIGHTS.
WE SHALL NOT BE HELD RESPONSIBLE FOR DELAYS, INTERRUPTIONS, OR SERVICE FAILURES CAUSED BY EVENTS BEYOND OUR CONTROL, SUCH AS NATURAL DISASTERS, STRIKES, OR GOVERNMENT ACTIONS. SUCH FORCE MAJEURE EVENTS MAY IMPACT OUR ABILITY TO PROVIDE SERVICES WITHOUT LIABILITY ON OUR PART.
GONNA DRIVE RESERVES THE RIGHT TO UPDATE THIS DISCLAIMER POLICY AS NEEDED TO REFLECT CHANGES IN OUR PRACTICES, SERVICES, OR LEGAL OBLIGATIONS. ANY UPDATES WILL BE POSTED ON THE PLATFORM WITH AN UPDATED EFFECTIVE DATE, AND CONTINUED USE OF OUR PLATFORM CONSTITUTES ACCEPTANCE OF THE REVISED POLICY.
FOR QUESTIONS OR CONCERNS REGARDING THIS DISCLAIMER POLICY, YOU MAY CONTACT US VIA EMAIL AT info@gonnadrive.in OR BY MAIL AT 59, NEW CHITRAMBALAM LAYOUT, P.N. PALAYAM, COIMBATORE - 641037, INDIA.
GONNA DRIVE
59, NEW CHITRAMBALAM LAYOUT, P.N. PALAYAM, COIMBATORE 641037, INDIA